Sales force automation Essay Example for Free

Sales force automation Essay Introduction. Sales Force Automation is a technique of using software to automate the business tasks of sales, including order processing, contact management, information sharing, inventory monitoring and control, order tracking, customer management, sales forecast analysis and employee performance evaluation(Thomas, M.S Michael, S.M 1996). This revolution that is sweeping through society is changing the nature of selling. For last 150 years, traditional selling process bases on the two ways communications, that is salespeople to customers, customers to salespeople. Such face-to-face selling or in-person selling can require a lot of time, energy, and expense, but the payoff can be tremendous. Despite all of the new high-tech alternatives, an in-person sales presentation is the single most powerful marketing tool in use today. National television advertising, telemarketing, e-mail, or print advertising have nowhere near the ability to motivate a particular customer to actually place an order as does face-to-face selling (David, G. H Mckee, D 1999). Discussion. Face to face communication in sales force. Social trends point to the increasing need for face-to-face communication in efforts to change peoples attitudes and behaviors. That communication is simply a method of sending a message from one person or group of persons to another, which the communication process is the most natural and the most familiar. It is direct, immediate and responsive. We can perceive reactions at once and can modify our own behavior to clarify the message. It is vital importance to salespeople whom use this communication tool with their potential buyers of a product with the intention of making a sale; also they can focus initially on developing a relationship with the potential customers with an attempt to close the sale'(Pyle, J. 2004). Does face to face is the best way to communicate? In the small business, Personal selling involves face-to-face interaction between buyer and seller, which is a very important part of a stores effect to communicate with its customers. Sellers are able to have exclusive contact with the buyer and clearly articulate the benefits of the product or service. And buyers are able to get personal attention and have their questions answered fully (Personal selling, 2005). It creates a mutually beneficial situation in which both buyer and seller feel they are meeting their objectives. During face to face communication, one essential part of effective communication is feedback. Only in personal selling does the potential for a clear feedback channel exist. Even cashiers are salespeople in the sense that they convey a message to the customer. As salespeople interact with customers, they not only hear verbal responses, but also see smiles, frowns, and nods. The verbal responses and the nonverbal reactions provide feedback. These responses help salespeople modify the sales message to the specific needs of the customer (Personal selling, 2005). A successful selling can be made via face to face communication because it is an effective strategy that both salespeople and customer can see each others characteristics, body language, gestures, facial expression, intonation, or words to make a sufficient judgment, and it is also a powerful selling method for building a stronger relationship with the potential customer. Unquestionably, the face-to-face communication that takes place in the personal selling situation that can (1) clearly identify and translate product features into benefits and satisfactions that solve customers problems and fill their needs; (2) pinpoint the customers uncertainties about purchasing and provide knowledge and information to reduce these uncertainties; (3) provide specific rational psychological reasons that help the customer make a purchasing decision; and (4) build trust between organizations and its potential customer (The Importance of face to face selling, 2003). One research point out that most managers think that Face-to-face sales method can carefully explain the new process or product to their customers (Martin, C .2005). However, the major disadvantage of personal selling through face to face communication is the cost of employing a sales force. Sales people are expensive. In addition to the basic pay package, a business needs to provide incentives to achieve sales, such as commission, bonus arrangements, and the equipment , such as car, travel and mobile phone, to make sales calls (Personal selling, 2005). Moreover, there is not a cost-effective way of  reaching a large audience in now faster society. A sales person can only call on one customer at a time. In other words, salespeople need to go to the prospective customer in order to demonstrate or illustrate the particulars about the product or service. For reaching a large customer; salespeople will be taking a lot of time to achieve the goal (The Importance of Good Communication, 2005). Sales force automation- SFA. Following by the rapid and continuous drop in the price of computing and the businesses are increasingly global that joined with advances in communications technology; the structure and process of selling have altered the competitive environment (David, G. H Mckee, D 1999) . Technology makes salespeople more effective and productive because it allows them to provide accurate and current information to customers during sales presentations. Sales force automation (SFA) implies that technology can be used to speed up previously inefficient operations of a company, which the Internet and related technology have affected the personal selling process (Thomas, M.S Michael, S.M 1996 Yudkowsky, C, 1998). Product information on Web sites is available to customers and prospects. In the past, salespeople delivered this information to the customer by face to face. The Internet releases salespeople to focus on the most important aspects of their job, such as building long-term relationships wit h customers and focusing on new accounts. Information is shared among users in every department that contact with the customer. Also, information sharing promotes more effective channel partnership. In fact, salespeople use computers to connect them (through the Internet) to their own companys databases when they are out on sales calls. This gives them the ability to provide the customer with extensive, relevant information almost immediately (Sapru, P, 2005). It reduces administrative tasks for salespeople and makes them better prepared for every sales call. A successfully implemented SFA solution can improve the productivity and efficiency of the sales team, which can result in higher customer satisfaction and higher revenue per customer of a company (Thomas, M.S Michael, S.M 1996). Salespeople become intelligence agents in the field when they feed that information directly into the data resources shared by the  rest of the sales force and the company at large. SFA is becoming vital selling tools that can be used to communicate through a global basis; also, it is a most cost- effective way that the business can reach its large customer globally. According to the estimated, the advantages of using sales automated technology can increase at a rate of 40% annually include the ability to generate sophisticated multimedia presentations, to create internal communication systems, to monitor sales rep progress, and to keep databases of customer histories (Yudkowsky, C, 1998). In the book Virtual Selling, the author indicated that SFA is rapidly rising to the forefront salespeople of the business computing market (Thomas, M.S Michael, S.M, 1996) Conclusion. Marketing communication tools definitely has been changed. Sales force automation provides a cost-effective way of a companys salespeople expenditures, innovations in opportunity, immediately contact, activity, and account management as well as automatic quoting, product configuration, research, and reach a large customer (Yudkowsky, C, 1998). However, face to face selling can be more successful to reach peoples heart and build a stronger relationship in accomplish a selling objective. The problem is not which mode of communication is used; it is the quantity and quality of the produce/service content need to be considered. There is no one way to communicate well; each method has strengths and weaknesses. It is the balance of the methods, using their strengths and avoiding the weaknesses that will make good communications. As selling a car, house and insurance, face to face communication is a crucial requirement that salespeople need to build the trust, product value and satisfy customer needs in the entire selling process (Selling a car, 2004 Business Family Champion, 2005). Although SFA has changed the way of both selling and purchasing process, customers have more choice than ever before, as their can choice any thing by the click of a mouse. Yet face to face communication is the only way that salespeople can build a real trust, and interpersonal relationship in humans life.

Solar Power Essay example -- science

Solar Power All life on Earth depends on energy from the sun. Solar energy is the source of energy for photosynthesis. It provides the warmth necessary for plants and animals to survive. The heat from the sun causes water on the Earth's surface to evaporate and form clouds that eventually provide fresh rainwater. Solar energy is the result of thermonuclear fusion reactions deep within the sun. These reactions produce so much energy that they keep the surface temperature of the sun at about 10,300B0F. Even though solar energy is the largest source of energy received by the Earth, its intensity at the Earth's surface is actually very low due to the large distance between the Earth and the sun and the fact that the Earth's atmosphere absorbs and scatters some of the radiation. Even on a clear day with the sun directly overhead, the energy that reaches the Earth's surface is reduced about 30 percent by the atmosphere. When the sun is near the horizon and the sky is overcast, the solar energy at ground level can be negligible. It also varies from one point to another on the Earth's surface. Nevertheless, in the 20th century, the sun's energy has become an increasingly attractive source for small amounts of direct power to meet human needs. A number of devices for collecting solar energy and converting it into electricity have been developed, and solar energy is used in a variety of ways. Solar energy is used to heat houses, and in many countries specially designed solar... Solar Power Essay example -- science Solar Power All life on Earth depends on energy from the sun. Solar energy is the source of energy for photosynthesis. It provides the warmth necessary for plants and animals to survive. The heat from the sun causes water on the Earth's surface to evaporate and form clouds that eventually provide fresh rainwater. Solar energy is the result of thermonuclear fusion reactions deep within the sun. These reactions produce so much energy that they keep the surface temperature of the sun at about 10,300B0F. Even though solar energy is the largest source of energy received by the Earth, its intensity at the Earth's surface is actually very low due to the large distance between the Earth and the sun and the fact that the Earth's atmosphere absorbs and scatters some of the radiation. Even on a clear day with the sun directly overhead, the energy that reaches the Earth's surface is reduced about 30 percent by the atmosphere. When the sun is near the horizon and the sky is overcast, the solar energy at ground level can be negligible. It also varies from one point to another on the Earth's surface. Nevertheless, in the 20th century, the sun's energy has become an increasingly attractive source for small amounts of direct power to meet human needs. A number of devices for collecting solar energy and converting it into electricity have been developed, and solar energy is used in a variety of ways. Solar energy is used to heat houses, and in many countries specially designed solar...

Succubus Dreams CHAPTER 4

The next day, I went to the address on Dante's business card. It was in Rainier Valley, which wasn't exactly rundown but wasn't upwardly mobile either. The directions led to a narrow shop jammed in between a barber and a shady-looking convenience store. PSYCHIC hung in red neon letters in the window. The â€Å"I† had burned out. Underneath it, a handwritten sign read: PALM READING & TAROT CARDS. I stepped through the door, making bells ring. The interior proved to be as barren as the exterior. A narrow counter flanked one wall. The rest of the small, stark space was empty, save for a round table covered in red velvet that had cigarette burns on it. A tacky crystal ball sat on top. This place was a wasteland compared to Erik's warm, inviting shop. â€Å"Just a minute,† a voice called from an open doorway in the back. â€Å"I've just got to – â€Å" A man entered the room and stopped when he saw me. He was about six-foot, with black hair pulled back in a ponytail. Two days worth of facial hair covered his face, and he wore jeans and a plain black T-shirt. Early forties, maybe, and pretty cute. He looked me over from head to toe and gave me a sly, knowing smile. â€Å"Well, hello. What do we have here?† He tilted his head, still studying me. â€Å"Not human, that's for sure. Demon? No, not strong enough. Vampire? No†¦not this time of day.† â€Å"I†¦Ã¢â‚¬  I stopped, surprised that he'd sensed something in me. He had no immortal signature; he was definitely human. He must be like Erik, I realized. A mortal who could sense the immortal world, though he didn't have enough skill to pinpoint what I was exactly. Deciding there was no point in subterfuge, I said, â€Å"I'm a succubus.† He shook his head. â€Å"No, you aren't.† â€Å"Yes, I am.† â€Å"You aren't.† I was a bit surprised to be having this conversation. â€Å"I am too.† â€Å"No. Succubi are flame-eyed and bat-winged. Everyone knows that. They don't wear jeans and sweaters. At the very least, you should have a bigger chest. What are you, 34B or something?† â€Å"C,† I said indignantly. â€Å"If you say so.† â€Å"Look, I am a succubus. I can prove it.† I let my form change, shifting through several different female variations before returning to my usual one. â€Å"See?† â€Å"Well, I'll be damned.† I had a feeling he was playing with me. â€Å"Are you Dante?† â€Å"For now.† He approached and shook my hand, holding on to it. He flipped it over. â€Å"You here for a palm reading? I'll show you how to shape-shift your hand to get a good future.† I took my hand back. â€Å"No, thanks. I'm here because I have some questions†¦questions that Erik Lancaster thought you might be able to answer.† Dante's smile dropped. He rolled his eyes and walked over to the counter. â€Å"Oh. Him.† â€Å"What's that supposed to mean? Erik's my friend.† Dante leaned his back against the counter and crossed his arms over his chest. â€Å"Of course he's your friend. He's everyone's friend. Fucking boy scout. If he could have shaken his holier-than-thou attitude and worked with me, we could have made a fortune by now.† I remembered what Erik had said about Dante being a con artist and a Hell-bound person. I didn't pick up any evil vibes off him, but there was a definite abrasiveness to his attitude that made Erik's assessment more plausible. â€Å"Erik has standards,† I declared. Dante laughed. â€Å"Oh, great. A holier-than-thou succubus. This is going to be fun.† â€Å"Look, can you just answer my questions? It won't take long.† â€Å"Sure,† he said. â€Å"I've got time – at least until the next rush of customers.† The bitter tone in his voice as he gestured to the empty room indicated that there hadn't been a rush in a very long time. â€Å"I had a dream the other night,† I explained. â€Å"And when I woke up, all my energy was gone.† â€Å"You're a succubus. Supposedly. That kind of thing happens.† â€Å"I wish everyone would stop saying that! This wasn't normal. And I'd been with a man the night before. I was charged up, so to speak.† â€Å"You do anything afterward that would have depleted the energy?† Everyone kept asking that too. â€Å"No. I just went to bed. But the dream†¦it was really strange. I don't know how to explain it. Really, really vivid. I've never felt anything like it.† â€Å"What was it about?† â€Å"A, um, dishwasher.† Dante sighed. â€Å"Did someone pay you to come here and mess with me?† Through gritted teeth, I related the dream. â€Å"That's it?† he asked when I finished. â€Å"Yup.† â€Å"Lame dream.† â€Å"Do you know what it means?† â€Å"Probably that you need to fix your dishwasher.† â€Å"It isn't broken!† He straightened up. â€Å"Sorry. Can't help you then.† â€Å"Erik said this was your specialty.† â€Å"It is, I suppose. But, sometimes a dream is just a dream. You sure you don't want me to read your palm? It's all bullshit, but I can at least make something up so you feel like the trip wasn't wasted.† â€Å"No, I want to know about my fucking dream. How can it be just a dream if I woke up with no energy?† Dante walked back over to me and flicked a piece of escaped hair out of his face. â€Å"I don't know. You aren't giving me enough to go on. How many times has it happened?† â€Å"Just the one time.† â€Å"Then it may be just a fluke, kiddo.† I turned toward the door. â€Å"Well, thanks for the ‘help.'† Hurrying over to my side, Dante caught my arm. â€Å"Hey, wait. You want to go get a drink now?† â€Å"I – what?† â€Å"I'll risk upsetting the masses and close up shop for the day. There's a great bar around the corner. Draft Budweiser – only a dollar a glass during happy hour. My treat.† I scoffed. I didn't know what was more absurd. That Dante thought I'd go out with him or that he thought I'd drink Budweiser. His attractiveness wasn't enough to make up for his weird personality. â€Å"Sorry. I have a boyfriend.† â€Å"I'm not looking to be your boyfriend. Cheap sex is fine with me.† I met his eyes. They were gray, similar to Carter's but without the silvery hue. I expected a joke here, but despite the perpetual smirk, Dante appeared to be perfectly serious. â€Å"Why on earth do you think I'd have cheap sex with you? Do I look that easy?† â€Å"You say you're a succubus. You're easy by definition. And even without the bat-wings and flame-eyes, you're pretty cute.† â€Å"Aren't you worried about your soul?† Even if he was as corrupt as Erik had insinuated – and I still wasn't really seeing that – Dante would take some kind of hit from sleeping with me. All mortals did. Of course, I'd met plenty of men – good and evil alike – who'd been willing to risk their souls for sex. â€Å"Nope. My soul's pretty far gone. This would just be for fun. Look, if you want to skip the beer, we can just get right to it. I've always wanted to do it on the table over there.† â€Å"Un-fucking-believable.† I pushed open the door. â€Å"Oh, come on,† he pleaded. â€Å"I'm pretty good. And hey, maybe your boyfriend's poor sexual performance is what's stressing you out and taking away your energy.† â€Å"Not likely,† I told him. â€Å"We don't have sex.† There was a moment's silence, then Dante threw back his head and laughed. â€Å"Did it occur to you that maybe that's stressing you out? Clearly the dishwasher is a metaphor for your broken sex life, which then forces you to wash dishes ‘by hand.'† I left, heading back to the bookstore where I could get a little respect. Some dream expert Dante had turned out to be. I could see now why Erik didn't really like him. I was also starting to wonder if maybe everyone was right. Maybe I had mentally burned myself out. Maybe the dream was really just a dream. I was almost at the bookstore when I got a phone call. â€Å"Miss Kincaid?† asked a pleasant female voice. â€Å"This is Karen from the Seattle Children's Alliance, calling to confirm your participation in our auction this week.† â€Å"Your what?† There was a pause. â€Å"Our charity date auction, to raise money for the Alliance.† I was still baffled. â€Å"Um, sounds like a great cause, but I have no idea what you're talking about.† I heard papers being ruffled. â€Å"We have you listed as a volunteer.† â€Å"For what, to be auctioned off for a date?† â€Å"Yes. It looks like†¦here we are. Your name was submitted by Dr. Mitchell.† I sighed. â€Å"Let me call you back.† I hung up and dialed Hugh. â€Å"Hey, Dr. Mitchell. You volunteered me to be auctioned off?† â€Å"It's not that different from what you usually do,† he argued. â€Å"And it's for charity.† â€Å"I buy the peace-on-Earth-and-good-will-toward-men thing from Peter and Cody – but not from you. You don't care about those kids.† â€Å"I care about the group's director,† Hugh said. â€Å"She's a fucking fox. I get some high quality candidates to raise money, and I can probably get her in bed.† â€Å"You're using a children's charity to further your sex life. That's horrible. And why didn't you ask Tawny? If anyone needs a date, she does.† â€Å"Her? Jesus Christ. It'd be a disaster. We're trying to make money here. Do you hate kids or something?† â€Å"No, but I don't have time to do it. I'll write them a check.† I hung up on his protests, just as I turned onto Queen Anne Avenue. I was a little early for my shift and decided to stop home and grab an apple and a granola bar. Last time I'd worked, we'd been so busy that I'd skipped my lunch break. I figured that this time, I should come prepared. My immortality wouldn't let me starve to death, but I could still get lightheaded and weak. Halfway down the hall to my apartment, I felt a shock wave of crystalline goodness. Angelic auras. I opened my door and found the whole gang: Carter, Yasmine, Whitney, Joel, and Vincent. None of them spoke; they were all just watching me expectantly. The angels would have sensed me long before I sensed them. They all sat in my living room, casually occupying my sofa and chairs as though they weren't a host of heavenly warriors. Well, not all of them were casual. Joel sat as stiff and formal as he had the first time I met him. â€Å"Oh, man,† I said, shutting the door behind me. â€Å"It's just like that They Might Be Giants song.† Vincent grinned. â€Å"‘She's an Angel'?† I nodded. â€Å"Somewhere they're meeting on a pinhead – â€Å" † – calling you an angel, calling you the nicest things,† he finished. â€Å"What are you doing here?† demanded Joel, interrupting our jam session. â€Å"Or not so nice,† I muttered. I turned from Vincent and glared at Joel. â€Å"I live here, remember?† â€Å"We're having a meeting,† he said. â€Å"Hey, when you asked if Vince could stay here, you never said anything about making this your top secret tree house headquarters. I don't care if you guys hold your choir practice here or whatever, but don't try to throw me out while you do.† â€Å"Sorry,† said Yasmine. I did a double-take. Apologies from angels were about as rare as from demons. From the look on his face, Joel was about as surprised as me. â€Å"We probably should have asked first. We can go somewhere else.† She leaned over my coffee table and started gathering up newspapers. Interesting. Apparently Vincent's fixation with the news was more than just a personal hobby. I glanced back up at Yasmine and tried to act like I hadn't noticed anything. â€Å"No, it's fine. I'm actually heading right back out. I just came by for some food.† She pushed strands of long, black hair out of her face. They'd slipped out of her ponytail. â€Å"You want Vince to make you something?† He turned to her, startled, wearing an astonished, yet still-amused look. â€Å"What am I, your personal assistant?† â€Å"Not with the kind of respect you show us,† she grumbled. I hid a smile. â€Å"Thanks, but I'm fine. I don't have the time.† â€Å"Good,† said Joel. â€Å"Then hurry up.† Whitney sighed and looked a little embarrassed – but not enough to contradict him. Yasmine had no such qualms and elbowed him in the ribs. â€Å"What was that for?† he exclaimed. â€Å"You have no manners,† she scolded. Grinning broadly, I went to the kitchen and found an apple. When I opened the cupboard to look for my granola bars, I found the box empty. â€Å"Hey,† I said, carrying it out to the living room. â€Å"Did somebody eat these? I had two left this morning.† Carter spoke up for the first time. â€Å"I was hungry.† I stared at him, incredulous. â€Å"You ate both of them?† â€Å"I was hungry,† he repeated, not looking contrite in the least. â€Å"Does it ever stop with you?† I exclaimed. â€Å"First the Christmas tree, now this? You didn't even throw the box away!† â€Å"I was hoping you'd forgotten about the Christmas tree. That was an accident, and you know it.† I sighed loudly and put the apple in my purse. â€Å"I'm going to the grocery store later,† said Vincent helpfully. Aubrey jumped up and settled herself between him and Yasmine. Both their hands instantly moved to pet her. Aubrey gave me a smug cat look at the attention. â€Å"I'll pick you up some more if you want.† â€Å"Pick him up some more so that he doesn't go rob the food bank next. See you guys later. No wild parties while I'm gone.† Carter, Yasmine, and Vincent laughed; Whitney and Joel didn't. When I'd shut the door behind me, I paused in the hall, wishing there was some way to spy on angels. There wasn't, unfortunately. I couldn't even hide from them. They could mask their signatures from me, but not vice versa. In fact, they all knew I hadn't left yet. Annoyed, I headed downstairs, curiosity burning in me. Why were they all here? Why did they need a human? And what role did the newspapers play? Figuring out what angels did with their time was always difficult. With my side, it was pretty straightforward. We were always looking to commit souls to Hell and did so in a well-monitored, micro-managed manner. Heaven's forces moved in mysterious ways, though. Carter's purpose in Seattle was a continual puzzle for my friends and me since none of us ever saw any evidence of him doing anything particularly noble, aside from sharing his cigarettes. He did always show a lot of interest in my love life and was quick to dispense cryptic pieces of advice, but I suspected that was more curiosity than altruism. Work was only a few blocks away. Since it wasn't raining, I simply walked down there. As soon as I entered Emerald City, Maddie approached me, an uncomfortable expression on her face. â€Å"Hey,† she said uneasily. â€Å"I, um, need your advice. I'm going to a wedding tomorrow and don't know what to wear. This is so stupid†¦but could you take a look at my options?† Peering around, I decided the store could function without us for ten minutes, particularly since it had taken Maddie a fair amount of courage to broach this subject. I'd never actually seen her dress up before. â€Å"Okay. Let's see what you've got.† We went back to my office, and she tried on three different dresses. No doubt Seth would have been amused to know she was changing clothes while I was in there. When she'd finished, I gave my honest opinion. â€Å"They don't do you justice.† â€Å"Which is a nice way of saying they look awful on me.† Maddie balled one of the dresses up and tossed it to the floor. â€Å"I hate this sort of thing. How can I write about women's issues and not be any good at them?† â€Å"Well†¦you write about different kinds of issues. The problem here is that you're wearing clothes that are too big for you.† Her dark eyes widened in surprise. â€Å"I'm big. They're loose. They hide it.† Maddie wasn't big, not really. She was a size ten or twelve, if I had to guess, and her short height emphasized that a little. But her curves were all proportioned correctly, and she had a very pretty face. Of course, compared to the anorexic models so popular among humans today, I could understand her attitude. â€Å"You are not big. But those dresses make you look it. Something smaller's going to make you look better.† â€Å"I can't wear tight clothes.† â€Å"They don't have to be tight. They just have to fit.† Maddie sighed and ran her hands down the sides of her thighs. â€Å"You don't know what it's like,† she said, the slightest accusatory note in her voice. â€Å"You're beautiful and tiny. Not all of us have the luxury of looking perfect all the time.† â€Å"No one looks perfect all the time,† I argued. â€Å"I certainly don't.† Okay, I kind of did. â€Å"You've just got to find the right things. And really, half of beauty is attitude. You feel sexy, then you are sexy.† Maddie looked dubious. â€Å"I don't think it's that easy. Guys aren't exactly chomping at the bit to ask me out. You know how long it's been since I was on a date?† â€Å"That goes back to attitude,† I said. â€Å"Look, I don't mean to sound harsh, but you don't always give off friendly vibes. I mean, you do to me. And to Doug. Sort of. But really, that's it.† â€Å"I know I'm not the best with people,† she admitted, crossing her arms over her chest. â€Å"But I just can't do meaningless small talk.† â€Å"Yeah, but you still have to do some talking. It's a fact of life.† â€Å"Well, if guys came and actually talked to me, maybe I could try. But they aren't really lining up.† She gestured at her body. â€Å"Because of this. And now we've come full circle.† â€Å"What if I could guarantee you a date?† I asked, suddenly inspired. Her lips quirked into a smile. It instantly transformed her face. â€Å"Are you asking me out?† â€Å"No, but someone else will, I'm certain of it. You just have to let me pick out your outfit.† â€Å"I'm not wearing anything slutty.† â€Å"It won't be,† I promised. I stood up from my chair. â€Å"Look, I've gotta run. Wear the yellow dress to the wedding. With a belt. I'll give you details later about the date plan.† She left, looking skeptical, and I threw myself into work. The rest of the day flew by. I never saw Seth in the caf? ¦ and presumed he was working at home today. We had a date later on, so I knew I'd see him then. Since becoming manager, I spent a lot of time holed up in my office, which was hard on the social part of me. But, every once in a while, I got to escape to cover someone's break or arrange a display. While near the self-help section, a guy carrying some books stumbled near me and dropped the stack. Hoping he hadn't tripped on a bump in the carpet and was planning a lawsuit, I hastily knelt down to help him. â€Å"No, no,† he said, cheeks burning. He was the age I looked, late twenties. Early thirties at most. â€Å"You don't have to†¦Ã¢â‚¬  I was already stacking them, though, and quickly understood his discomfort. They were books on all sorts of fetishes – in particular, exhibitionism and voyeurism. â€Å"Oh God,† he said, as I handed him the books. â€Å"I'm so embarrassed. I feel like such a pervert.† â€Å"It's okay,† I told him. â€Å"It's your business, and we've all got our†¦ah, preferences.† He looked mildly reassured but still clearly wanted to bolt. There was a wedding ring on his hand, and I expected I was dealing with a fetish he probably didn't share with his wife. Honestly, I was surprised he'd resorted to actual books when he could find a hundred times more sources on the Internet. Most likely he and his wife shared a home computer, and he feared discovery. It was Georgina the succubus, not Georgina the bookstore manager, who asked the next question. Georgina the bookstore manager would have gotten fired for it if caught. â€Å"You like the watching or the doing?† I kept my voice low. He swallowed, studied me for mockery, and must have decided I was serious. â€Å"The, um, doing.† For half a breath, I considered going for it with him. I needed the energy, badly. He'd be an easy mark, consumed with a secret obsession he couldn't fulfill anywhere else. But, it'd mean doing it in this body, and I didn't like that. This was my preferred, everyday shape. I didn't want to sully it with business. So, I smiled and sent him on his way, silently wishing him well in fulfilling his sexual desires. I called Seth later while I was walking home from work to confirm our date. We were going to meet over at the Pacific Northwest Ballet to see The Nutcracker. While he appreciated the performing arts, getting him to go out while his book's ending loomed had been a Herculean task, and I still couldn't believe he'd agreed. He'd only conceded after I'd promised he could show up at the last possible minute. Only, we apparently had different definitions of â€Å"last possible minute† because when the lights went down, he still hadn't surfaced. The ballet started, and I craned my neck each time I heard one of the doors open. The chair beside me stayed empty, unfortunately. It was a sign of my agitation that I missed a lot of the performance and couldn't appreciate Clara's dream – a dream as vivid for her as mine had been for me. I loved the ballet. I'd danced in a few shows over my lifetime and never got tired of watching graceful muscles and elaborate costumes. At intermission, I turned on my cell phone and saw that Seth had tried to call. I dialed him back without even listening to the voice message. When he answered, I said, â€Å"Please tell me a crazy fan kidnapped you and broke your legs with a sledgehammer.† â€Å"Um, no. Didn't you get my message?† â€Å"Well, no, seeing as my phone said it came in a half-hour ago. I didn't have it on because I was busy watching this thing. You know, The Nutcracker?† He sighed. â€Å"I'm sorry. I couldn't leave. I was too wrapped up. I thought if I, uh, gave you enough notice†¦Ã¢â‚¬  â€Å"Notice? This was more like a belated birthday card. Six months after the fact.† Silence fell, and I felt some satisfaction in knowing he was quietly acknowledging his wrongdoing. â€Å"I'm sorry, Thetis. It was†¦I shouldn't have done it, busy or not. I'm really sorry. You know how I get.† Now I sighed. He was so damned sincere and adorable that I had a hard time holding a grudge. This wasn't, however, the first time he'd stood me up or otherwise neglected our social life. Sometimes I wondered if I allowed him too much indulgence. I spent so much time worrying about my transgressions taking advantage of him; maybe I was the one being walked over without even realizing it. â€Å"You want to meet up after the show?† I asked, trying not to sound mad. â€Å"Cody invited me out to the bar with them. We could hang out there for a while.† â€Å"Um†¦well, no.† â€Å"No?† The annoyance I'd tried to quell shot its head back up again. â€Å"I just forgave you for standing me up and wasting the money I paid on your ticket, and now you're turning down my conciliatory offer?† â€Å"Look†¦I really am sorry, but watching you and your friends get drunk isn't exactly appealing.† I sat for a moment, too stunned to respond. He'd spoken in his typically mild way, but I'd heard the slightest bit of derision underscoring his words. Seth didn't drink. He always tolerated my excesses good-naturedly, but I suddenly wondered if they irritated him after all. His meaning came through as haughtiness to me. â€Å"Sorry we're not up to your standards. God knows we can't expect you to do anything outside of your comfort zone.† â€Å"Please, stop. I don't want to fight with you,† he said with exasperation. â€Å"I'm really, really, really sorry about all this. I didn't mean to stand you up. You know that.† The lights flashed, signaling the end of intermission. â€Å"I've got to go.† â€Å"Will you†¦will you please come over tonight? Go out with your friends, let me finish, and then I'll make things up to you. I promise. I†¦I have an early Christmas present for you.† The hesitancy in his voice softened my heart. A little. â€Å"Yeah. Okay. It might be really late when I get there.† â€Å"I'll wait up.† We said our good-byes and disconnected. I watched the rest of the show in a grumpy mood and decided drinking and bitching with the gang couldn't come a moment too soon.

This Side of Paradise F. Scott Fitzgerald Quotes

With This Side of Paradise (his debut novel), F. Scott Fitzgerald took the literary world by storm (the first printing sold out in a matter of days). And, with the success of this work, he was able to win back Zelda (with whom he would have such a tumultuous relationship for so many years to come). The book was first published in 1920. Here are a few quotes. This Side of Paradise Quotes From Book 1 She had once been a Catholic, but discovering that priests were infinitely more attentive when she was in process of losing or regaining faith in Mother Church, she maintained an enchantingly wavering attitude. Book 1, Ch 1 They slipped briskly into an intimacy from which they never recovered. Book 1, Ch 1 He wanted to kiss her, kiss her a lot, because then he knew he could leave in the morning and not care. On the contrary, if he didnt kiss her, it would worry him.... It would interfere vaguely with his idea of himself as a conqueror. It wasnt dignified to come off second best, pleading, with a doughty warrior like Isabelle. Book 1, Ch. 3 Dont let yourself feel worthless; often through life you will really be at your worst when you seem to think best of yourself; and dont worry about losing your personality, as you persist in calling it; at fifteen you had the radiance of early morning, at twenty you will begin to have the melancholy brilliance of the moon, and when you are my age you will give out, as I do, the genial golden warmth of 4 P.M. Book 1, Ch. 3 Never walk near the bed; to a ghost, your ankle is your most vulnerable part--once in bed, youre safe; he may lie around under the bed all night, but youre safe as daylight. If you still have doubts pull the blanket over your head. Book 1, Ch. 4 This has nothing to do with will-power; thats a crazy, useless word, anyway; you lack judgment—the judgment to decide at once when you know your imagination will play you false, given half a chance. Book 1, Ch. 4 Life was a damned muddle... a football game with every one off-side and the referee gotten rid of—every one claiming the referee would have been on his side... Book 1, Ch. 5 Quotes From Book 2 All life was transmitted into terms of their love, all experience, all desires, all ambitions, were nullified—their senses of humor crawled into corners to sleep; their former love-affairs seemed faintly laughable and scarcely regretted juvenalia. Book 2, Ch 1 I have your best interests at heart when I tell you not to take a step youll spend your days regretting. Its not as if your father could help you. Things have been hard for him lately and hes an old man. Youd be dependent absolutely on a dreamer, a nice, well-born boy, but a dreamer—merely clever. (She implies that this quality in itself is rather vicious.) Book 2, Ch 1 People try so hard to believe in leaders now, pitifully hard. But we no sooner get a popular reformer or politician or soldier or writer or philosopher—a Roosevelt, a Tolstoi, a Wood, a Shaw, a Nietzsche, than the cross-currents of criticism wash him away. My Lord, no man can stand prominence these days. Its the surest path to obscurity. People get sick of hearing the same name over and over. Book 2, Ch 2 I regretted my lost youth when I only envy the delights of losing it. Youth is like having a big plate of candy. Sentimentalists think they want to be in the pure, simple state they were in before they ate the candy. They dont. They just want the fun of eating it all over again. The matron doesnt want to repeat her girlhood—she wants to repeat her honeymoon. I dont want to repeat my innocence. I want the pleasure of losing it again. Book 2, Ch 5 Progress was a labyrinth ... people plunging blindly in and then rushing wildly back, shouting that they had found it ... the invisible king—the à ©lan vital—the principle of evolution ... writing a book, starting a war, founding a school... Book 2, Ch. 5 He found something that he wanted, had always wanted and always would want—not to be admired, as he had feared; not to be loved, as he had made himself believe; but to be necessary to people, to be indispensable... Book 2, Ch. 5 Life opened up in one of its amazing bursts of radiance and Amory suddenly and permanently rejected an old epigram that had been playing listlessly in his mind: Very few things matter and nothing matters very much. Book 2, Ch. 5 Modern life... changes no longer century by century, but year by year, ten times faster than it ever has before—populations doubling, civilizations unified more closely with other civilizations, economic interdependence, racial questions, and—were dawdling along. My idea is that weve got to go very much faster. Book 2, Ch. 5 Im restless. My whole generation is restless. Im sick of a system where the richest man gets the most beautiful girl if he wants her, where the artist without an income has to sell his talents to a button manufacturer. Even if I had no talents Id not be content to work ten years, condemned either to celibacy or a furtive indulgence, to give some mans son an automobile. Book 2, Ch. 5 As an endless dream it went on; the spirit of the past brooding over a new generation, the chosen youth from the muddled, unchastened world, still fed romantically on the mistakes and half-forgotten dreams of dead statesmen and poets. Here was a new generation, shouting the old cries, learning the old creeds, through a revery of long days and nights; destined finally to go out into that dirty gray turmoil to follow love and pride; a new generation dedicated more than the last to the fear of poverty and the worship of success; grown up to find all Gods dead, all wars fought, all faiths in man shaken.... Book 2, Ch. 5